- Welcome
Thank you for your interest in our services. We, Generac Power Systems, Inc. (together with its affiliates or
its subsidiaries collectively, “Generac,” “Company,” “we”, “us,” or “our”), provide a
variety of products, mobile apps and services, including those
outlined in Section 3 below (“Services”), and this End User License
Agreement (EULA) and the Terms and Service, as applicable,
available at
https://cdn.mbl.link/documents/ml-terms-and-conditions.html
or https://www.ecobee.com/en-ca/privacy-policy/#Privacy-Notice-and-Legal
or (collectively, the “Agreement”) will cover your use of the
Services. (collectively, the “Agreement”) will cover your use of the
Services.
-
Definitions. For the purpose of this EULA, the
following terms shall have the meanings hereinafter provided:
-
Aggregated Statistics mean data and information
related to use of the App that is used by Company in an aggregate or
anonymized manner, including to compile statistical and performance
information related to the provision and operation of the App.
-
Error means any program defect, error, bug or other
failure of all or part of the Software that results in the Software
not conforming to, or performing in accordance with, its published
specifications. “Software” means ecobee’s computer software program,
which enables data upload and download to and from the ecobee Remote
Applications using an ecobee Product, including any Software
Updates.
-
Products means any equipment provided by Generac or
ecobee that is associated with the Services.
-
Purchased Products mean the Products you purchased
associated with the Services.
- Services mean your use of:
-
Mobile Link™ (“App”) device; to access and use of
MobileLinkGen.com™ (“App Site”); access and use of any mobile the
Company provides to interact with the Products; and any Data).
-
eco+ to optimize your homes energy efficiency (Humidity, Smart
Home and Away, Schedule Assistant), the available Time of Use rate
structure of your utility provider and any Community Energy
Savings Programs (as defined in the Terms of Service located
at https://www.ecobee.com/en-us/privacy-policy/ that your utility
provider (“Utility”), Regional Transmission Organization,
Independent System Operator, state agency, or third-party partners
or implementors of such programs may issue (with your Utility,
individually or collectively, “Program Administrators”).
-
Software means any proprietary software or
technology embedded in the Services.
-
Updates means any updates, bug fixes, patches, or
other error corrections to the App or Software, including updates
intended to correct Errors and which may include graphical updates,
enhancements and/or additional features to the Software, as may be
provided or released by ecobee from time to time to all of its
customers at no charge.
-
User Manual means, as applicable, any Company User
Manual provided together with the Product and Software.
- Accepting Our Terms
This EULA is a binding legal agreement between us and you.
BY CREATING AN ACCOUNT, ACCESSING OR USING THE APP, OR BY CLICKING THE
“ACCEPT” BUTTON, YOU CONFIRM THAT YOU: (I) ACCEPT THE TERMS IN THIS
EULA; (II) AGREE TO BE LEGALLY BOUND BY THIS EULA; AND (III) ARE
RESPONSIBLE FOR ANY USE OF SERVICES BY INDIVIDUALS WHO YOU ALLOW TO
USE THE SERVICES (“COVERED PARTIES”).
We may sometimes need to change this EULA, for example, to reflect
changes in the law or changes to the Services themselves. We will let
you know of any changes by posting the updated Terms on our website.
If we think the changes are material, we may send a notification to
the email address linked to your account or notify you appropriately
through Services before the updated Terms become effective, except for
changes addressing new Services or legally required changes which will
be effective immediately. If you do not agree to the changes, you may
stop using our Services and delete your account.
-
Scope of the Terms.This EULA govern the Services. If
you do not agree with the terms in this EULA, you may not receive Data
from the App or use the Services to monitor you’re the App or use the
associated Data. If You do agree, and check “I Agree” at the end of
this EULA, please be advised that doing so does not limit or constrain
any right or protection afforded to the Company through any previously
granted consent(s) provided by you to the Company.
-
Overview of Services. The Company provides the
“Services”. These Services allow you, as an owner of the Company
Products, to remotely monitor and manage your generators using
connected devices such as smartphones, tablets, or computers or
optimize your homes energy efficiency (Humidity, Smart Home and Away,
Schedule Assistant), the available Time of Use rate structure of your
utility provider and any Community Energy Savings Programs (as defined
in the Terms of Service located at
https://www.ecobee.com/en-us/privacy-policy/ that your utility
provider (“Utility”), Regional Transmission Organization, Independent
System Operator, state agency, or third-party partners or implementors
of such programs may issue (with your Utility, individually or
collectively, “Program Administrators”).
-
Eligibility to Enter This EULA. The
Services are not directed to children. Because privacy and
consumerprotection laws impose different minimum ages for using
digital services without parental involvement, the following rules
apply:
-
United States. If you are under 13 (“Minor”), you
may not use the Services. If you are 13-17, (each, a “Minor”
collectively will be referred to as each “a Minor”) you may only use
the Services if your parent or legal guardian:
- reviews and agrees to this EULA on your behalf;
- supervises the Minor's use of the Services;
-
assumes all risks associated with the Minor's use of the Services,
-
assumes any liability resulting from the Minor's use of the
Services,
-
ensures the accuracy and truthfulness of all information submitted
by the Minor; and
-
assumes responsibility and are bound by this EULA for the Minor's
access and use of the Services.
-
Canada (including Quebec Law 25). If you are
under 14 (“Minor”), you may only use the Services
if your parent or legal guardian provides
express consent for the collection and use of your
personal information.For users
14–17 (each a
“Minor”), consent may be provided by you or your parent/guardian. We
may require confirmation from a parent/guardian if sensitive
information is involved.
If you become aware that a Minor is using the App without the
necessary permissions, please contact us immediately.
- Ownership; Reservation of Rights
The technology or, as applicable, Software that operates the Apps,
Services, Data, including without limitation any content, graphics,
processes and code, and all upgrades, updates, corrections and
enhancements thereto and all copyrights and other intellectual
property related thereto are the sole property of the Company and/or
its licensors or suppliers, and the Company and/or its licensors or
suppliers, if applicable, retain all right, title and interest in and
to any App(s) or applications accessing the same, Service and Data
technology and intellectual property.
You do not acquire any ownership interest in the App under this EULA,
or any other rights to the App other than to use the App in accordance
with the license granted under this EULA, subject to all terms,
conditions, and restrictions. Company and its licensors and service
providers reserve and shall retain their entire right, title, and
interest in and to the App and all intellectual property rights
arising out of or relating to the App, subject to the licenses
expressly granted. The App and its content are protected by copyright,
trademark, and other laws of both the United States and foreign
countries. Any use of the App not expressly permitted by this EULA is
a breach of this EULA and may violate copyright, trademark, and other
laws. Company reserves all rights not expressly granted by this EULA.
You shall safeguard all App (including all copies thereof) from
infringement, misappropriation, theft, misuse, or unauthorized access.
The trademarks, service marks, and logos of Company used and displayed
on various parts of the App are registered and unregistered trademarks
or service marks of Company. Other company, product, and service names
located on our platforms may be trademarks or service marks owned by
others (collectively with our trademarks or service marks, the
“Trademarks”). Nothing in this EULA should be construed as granting,
by implication, estoppel, or otherwise, any license or right to use
the Trademarks, without our prior written permission specific for each
such use. Use of the Trademarks as part of a link to or from any site
is prohibited unless establishment of such a link is approved in
advance by us in writing. All goodwill generated from the use of our
Trademarks inures to our benefit.
- Limited License Grant
Company grants you a limited, personal, non-exclusive, non-commercial
non-transferable, non-sublicensable, revocable license to use our App,
App Site, Services, or any related embedded technology and wireless
services as well as the Data, subject to all of the conditions and
limitations set forth in this EULA. All references to our Services
include all related content and any other materials used to implement
and provide access to our Services, including updates, upgrades,
enhancements, modifications, revisions, or additions to our Services
we make available to you. The limited grant of license detailed above
is also subject to all of the laws and regulations applicable to the
use of the App, App Site, the technology and wireless services
embedded in the App, App Site, and the Data.
You acknowledge and agree that our Services belong to us and our
partners, and are protected under applicable copyright, trademark,
trade secret, patent, and other intellectual property laws and
treaties. This EULA does not grant you any ownership interest in or to
our Services, but only a limited right of use that can be revoked
according to this EULA. The availability and features of our Services
may vary depending on where you live, which device you are using, or
which software or operating system version you have.
The App and App Site are always evolving, and the form and nature of
the App and App Site may change from time to time without prior notice
to you. In addition, Company may stop (permanently or temporarily)
providing the App and App Site, (or any features within the App or App
Site) to you or to users generally and may not be able to provide you
with prior notice. Generac also retains the right to create limits on
use and storage at its sole discretion at any time without prior
notice to you.
-
Account.You may need to access an existing account,
or create an account after downloading the App. By creating an
account, you expressly agree to:
-
provide accurate and complete information when you create your
account.
-
safeguard your username, password, and other account or login
information confidential.
- supervise and be responsible for the use of your account.
-
contact Company and promptly change your login information if you
believe that an unauthorized person has access to your account or
login information. We encourage you to use strong passwords
(passwords that use a combination of upper- and lower-case letters,
numbers, and symbols) with your account and with other accounts that
you may connect to your Company account. Company cannot and will not
be liable for any loss or damage arising from your failure to comply
with the above requirements.
-
obtain and maintain all equipment and services needed for you to
access and use the App.
-
Maintain the confidentiality of your App login information, and
protecting from damage, theft or hacking any computer, laptop,
tablet, cell phone or smartphone to which Data is being sent to
update you regarding your generator and/or from which you are
accessing Services.
-
comply with this EULA and the terms of any applicable ancillary
agreement when you access and use the App, and you are responsible
and liable for all uses of the App through access thereto provided
by you, directly or indirectly.
You can delete your Company Account at any time by via the App, App
Site, through the Contact Us methods below.
Unless expressly permitted in writing by Company, you may not sell,
rent, lease, share, or provide access to your account to anyone else.
Should you believe your login information or security for the App has
been breached in any way, you must immediately notify Company.
-
Permitted Uses. You may only use (a)
the App, App Site, Services, Data, or the Software embedded in the
Product as outlined and authorized in this EULA for the purposes of
using the Product only as intended and contemplated by any associated
User Manual, provided that the App, App Site, Services, Data, or the
Software may only be used for its personal and private use in
connection with the use of the Product; and (b) use the User Manual,
as applicable, provided by Company solely as is necessary to operate
and use the App, App Site, Services, Data, or the Software and Company
Product as and to the extent permitted thereunder and under this EULA.
-
Use Restrictions. You may only use
the App, App Site, Software, Data, and Services for lawful purposes
and in accordance with this EULA. You may not, directly or indirectly,
do any of the following:
- License Misuse.
- Use the App beyond the scope of the license granted to you.
-
Share, sell, rent, lease, lend, sublicense, publish, or otherwise
make the App available to another person or entity.
-
Use the App on behalf of, or for the benefit of, any third party
unless we give written permission.
-
Modifications, Reverse Engineering & Derivative Works.
-
Modify, translate, adapt, or create derivative works or
improvements based on the App.
-
Reverse engineer, decompile, disassemble, decode, copy, or try to
access the source code, internal logic, models, or algorithms
(including AI/ML models).
-
Combine or integrate the App with other software or systems unless
we approve it in writing.
- Intellectual Property Protection
-
Remove, obscure, or alter any copyright, trademark, patent,
proprietary, or other rights notices.
-
Use the App or its Data in any way that infringes or violates the
rights of others (including privacy, publicity, or intellectual
property rights).
-
Attempt to place any part of the App or its technology in the
public domain.
- Security Violations & Unauthorized Access
-
Access, probe, scan, or test the App, Company systems, or provider
systems in ways not intended for customer use.
-
Circumvent or disable security, encryption, copyprotection,
authentication, ratelimits, or other technical safeguards.
-
Attempt to gain unauthorized access to accounts, systems, data, or
networks.
-
Introduce malware, viruses, harmful code, or use the App to
damage, overload, interfere with, or disrupt any system or
network.
- Automated Tools, Scraping & Data Harvesting
-
Use bots, spiders, scrapers, datamining tools, or automated
systems to access the App.
-
Collect information about users or systems without lawful consent.
-
Access the App through any means other than the interfaces we
provide.
- Competitive Use & Harmful Conduct
-
Use the App for benchmarking, competitive analysis, or to build or
improve a competing product or service.
-
Interfere with or disrupt the App, other users, or related
systems.
-
Use the App in any way that harms or could reasonably be expected
to harm the Company or our users.
-
Unlawful, Abusive, or Inappropriate Content.
Upload, send, or share any content that is
-
unlawful, harmful, harassing, threatening, obscene, defamatory, or
deceptive;
- violent, hateful, discriminatory, or extremist;
- pornographic or sexually explicit;
- harmful to minors; or
- intended to mislead, scam, impersonate, or defraud.
- You may not:
- forge headers or sourceidentifying information,
-
send unsolicited advertising, spam, chain letters, or similar
communications, or
-
impersonate the Company, our employees, another user, or any third
party.
- Privacy & Data Protection Violations
- Access data not intended for you.
- Intercept communications not addressed to you.
-
Collect personal information about others without lawful consent.
-
Violate privacy, dataprotection, cybersecurity, exportcontrol, or
other applicable laws.
-
AI Output Usage Restrictions.If the App includes
features that generate automated or AIassisted insights, alerts,
summaries, or other information (“AI Output”),
-
Treat AI Output as legal, medical, safety, engineering, or
emergency advice. Always verify important information before
acting on it.
- Substitute AI Output for your own judgment.
-
Use the App, its Data, or AI Output to build, train, test, or
improve another AI system or model.
-
Use AI Output to create or enhance competing products or services
or to reverseengineer how our systems’ or models’ function.
-
Misuse AI Output to break the law, target, harm, or discriminate
against anyone, create misleading or harmful content, or invade
someone’s privacy.
-
Derive or reconstruct our underlying systems, code, models,
datasets, or algorithms from AI Output.
-
Use AI Output to identify individuals, infer sensitive attributes,
or collect personal data without consent.
-
Use AI Output in any way that violates laws, infringes rights, or
creates risks for others.
-
Security Features.Attempt to bypass, disable, or
interfere with these protections.
If you violate the terms in this EULA, we may: (a) suspend or
terminate your account or access to the App; (b) notify or cooperate
with law enforcement; and (c) pursue any remedy available under the
law. YOU WAIVE AND HOLD HARMLESS COMPANY AND ITS AFFILIATES,
LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY
ACTION TAKEN BY THE COMPANY DURING, OR TAKEN AS A CONSEQUENCE OF,
INVESTIGATIONS BY COMPANY OR LAW ENFORCEMENT AUTHORITIES.
- User-Provided Content
If at any time during the term of this EULA, an App permits you to
upload or submit information, images, video, data, text, messages, or
other materials (each, a “User Submission”), you agree that you are
solely responsible for all of your User Submissions and that any such
User Submission is considered both non-confidential and
non-proprietary. Because of this, we ask that you do not submit
information to Company that you intend to keep confidential. Further,
we do not guarantee that you will be able to edit or delete any User
Submission you have submitted.
By submitting any User Submission, you represent, warrant and covenant
that:
-
You own all rights in your User Submission (including, without
limitation, all rights to the reproduction and display of your User
Submission) or, alternatively, you have acquired all necessary
rights in your User Submission to enable you to grant to us the
rights in your User Submission as described in this EULA;
-
You have paid and will pay in full all license fees, clearance fees,
and other financial obligations, of any kind, arising from any use
or commercial exploitation of your User Submission;
-
Your User Submission does not infringe the copyright, trademark,
patent, trade secret, or other intellectual property rights, privacy
rights, or any other legal or moral rights of any third party;
-
You voluntarily agree to waive all “moral rights” that you may have
in your User Submission;
-
Any information contained in your User Submissions is not known by
you to be false, inaccurate, or misleading;
-
Your User Submission does not violate any law (including, but not
limited to, those governing export control, consumer protection,
unfair competition, anti-discrimination, or false advertising);
-
Your User Submission is not, and may not reasonably be considered to
be, defamatory, libelous, hateful, racially, ethnically,
religiously, or otherwise biased or offensive, unlawfully
threatening, or unlawfully harassing to any individual, partnership,
or corporation, vulgar, pornographic, obscene, or invasive of
another's privacy;
-
You were not and will not be compensated or granted any
consideration by any third party for submitting your User
Submission;
-
Your User Submission does not incorporate materials from a
third-party website, or addresses, email addresses, contact
information, or phone numbers (other than your own);
-
Your User Submission does not contain any viruses, worms, spyware,
adware, or other potentially damaging programs or files;
-
Your User Submission does not contain any information that you
consider confidential, proprietary, or personal; and
-
Your User Submission does not contain or constitute any unsolicited
or unauthorized advertising, promotional materials, junk mail, spam,
chain letters, pyramid schemes, or any other form of solicitation.
By providing User Submissions, you grant to us an irrevocable,
perpetual, transferable, non-exclusive, fully paid, worldwide,
royalty-free license (sublicensable through multiple tiers) to:
-
Use, distribute, reproduce, modify, adapt, publish, translate,
publicly perform, and publicly display your User Submissions (or any
modification thereto), in whole or in part, in any format or medium
now known or later developed;
-
Use (and permit others to use) your User Submissions in any manner
and for any purpose (including, without limitation, commercial
purposes) that we deem appropriate in our sole discretion
(including, without limitation, to incorporate your User Submissions
or any modification thereto, in whole or in part, into any
technology, product, or service); and
-
Display advertisements in connection with your User Submissions and
to use your User Submissions for advertising and promotional
purposes.
Company may, but are not obligated to, pre-screen User Submissions or
monitor any area of the App through which User Submissions may be
submitted. Company is not required to host, display, or distribute any
User Submissions on or through the App and may remove at any time or
refuse, disallow or block any User Submissions for any reason. Company
is not responsible for any loss, theft, or damage of any kind to any
User Submissions. Further, Company agrees that Company may freely
disclose your User Submissions to any third party absent any
obligation of confidence on the part of the recipient.
- Privacy
-
Please review the Company Privacy Notice available, as applicable,
at https://www.generac.com/policies/privacy/ for Generac or https://www.ecobee.com/en-us/privacy-policy/ for ecobee (collectively, the “Privacy
Notice”) which are
incorporated into this EULA by reference, to understand how we collect, use, and disclose your personal
information gathered through the use of the App, App Site, Data or Services. As a supplement to the
applicable Company Privacy Notice, Company may:
-
use such information for any purpose related to any use of the App
by you, including but not limited to, improving the performance of
the App or developing updates, and verifying compliance with this
EULA and enforcing Company’s rights, including all intellectual
property rights in and to the App.
-
collect and use technical information gathered as part of the
product support services related to the Software provided to you,
if any, such as IMEI (your device's unique identification number),
device number, model name, customer code, access recording, your
device's current software version, MCC (Mobile Country Code), and
MNC (Mobile Network Code) to provide Updates or improve Company
Products or to provide customized services or technologies to you
and will not disclose this information in a form that personally
identifies you.
-
provide certain Services that rely upon login credentials and
location information, such as your account information, device’s
GPS signal or information about nearby Wi-Fi access points and
cell towers that may be transmitted to us, with your consent, when
you use such location-enabled services.
-
directly or indirectly through the services of others, collect and
store information regarding use of the App and about equipment on
which the App is installed or through which it otherwise is
accessed and used, including by means of (i) providing maintenance
and support services and (ii) security measures included in the
App as described in the applicable Company Privacy Notice. You
agree that Company may use such information for any purpose
related to any use of the App by you, including but not limited
to, improving the performance of the App or developing updates,
and verifying compliance with this EULA and enforcing Company’s
rights, including all intellectual property rights in and to the
App.
-
monitor, notwithstanding anything to the contrary in this EULA,
your use of the App and collect and compile Aggregated Statistics.
As between Company and you, all right, title, and interest in
Aggregated Statistics, and all intellectual property rights
therein, belong to and are retained solely by Company. You
acknowledge that Company may compile Aggregated Statistics based
on information input into the App. You agree that Company may (i)
make Aggregated Statistics publicly available in compliance with
applicable law, and (ii) use Aggregated Statistics to the extent
and in the manner permitted under applicable law; provided that
such Aggregated Statistics do not identify you.
-
Company also uses third-party web and app analytics services on
Company websites and mobile apps. Some of these services use
automated technologies to collect and analyze information, including
personal information (such as email, device identifier, and IP
addresses) to understand how you use Company websites and mobile
apps. Web and app analytics services help us improve features,
evaluate the effectiveness of our marketing, and, ultimately,
optimize the customer experience. To learn more about these
analytics services, please see the applicable Cookie Notice
available at https://www.generac.com/policies/cookie/ or within the Cookie and Privacy Preference
Center settings at the bottom of https://www.ecobee.com/en-ca/privacy-policy/#Privacy-Notice-and-Legal. To make a
selection regarding web and
app analytics cookies placed by third parties and personalized advertising by third parties, please visit
the applicable Cookie Settings Manager at the bottom of, as applicable, www.generac.com or www.ecobee.com to
set your preferences.
-
Artificial Intelligence and Machine Learning Services.
Company may, at its own discretion, make available offerings that
utilize artificial intelligence, computer vision, machine learning, or
similar technologies (“AI Technologies”), such as: manage your home
including thermostat controls and schedule optimization, energy
monitoring and reporting, system management, security system control,
smart video descriptions and camera event retrieval; real-time comfort
suggestions; predictive storm preparation guidance; and
troubleshooting and diagnostics assistance. All AI features will be
opt in and allow for opt out with deletion of content. These AI
Technologies, which may not be available for certain Products, are
optional and will only be activated if you affirmatively optin to the
feature within the App settings. You may optout at any time, and if
you do so, the AI features will be disabled. When you enable AI
Technologies, certain interactions (e.g., requests made to an AI
assistant or other userinitiated inputs) may be temporarily processed
to provide the feature. These interactions are stored only for as long
as necessary to provide the AI functionality and maintain service
performance and will be deleted if you optout or disable the AI
feature, except where a longer retention period is required by law or
permitted for security, fraudprevention, or troubleshooting. Unless
expressly disclosed in the applicable Privacy Notice and permitted by
law, your interactions with AI Technologies will not be used to train,
build, or improve any generalized or thirdparty AI models, and will
only be used to support the operation, safety, and improvement of the
specific AI feature you have enabled.
AI Technologies may occasionally generate incorrect, incomplete,
outdated, or unreliable information. Company does not guarantee the
accuracy, reliability, availability, or completeness of any
AIgenerated outputs. You should independently verify any information
generated by AI Technologies before relying on it, especially if it
relates to safety, emergency conditions, system performance, or
actions affecting your home or devices.
-
User Communications; Electronic Communications Consent. When you use the App, submit a request
for help, send an email to us,
create an account, or otherwise communicate with us electronically
from your desktop or mobile device, you:
-
expressly consent to the use of electronic signatures, electronic
receipt of records and notices, and electronic communication by
Company, its affiliates, or its third-party service providers. This
includes, but is not limited to, posting notices on the App or
responding to your email.
-
agree Company may contact you or provide you with any required
notices, agreements, or other information concerning the
availability of the Data and/or Services by e-mail or other
electronic means.
-
agree that all agreements, notices, disclosures, or other
communications that Company provides to you electronically satisfy
any legal requirement that such communications be in writing.
Company reserves the right, in its sole discretion, to communicate
with you in paper form.
-
agree that the Company may contact You or provide You with any
required notices, agreements, or other information concerning the
availability of the Data and/or Services by e-mail or other
electronic means.
-
agree that the Company may send automated e-mails with alerts
regarding severe problems with the Services that may impact the
timeliness of notices provided regarding the status of your
generator.
You are entitled to opt out of any advertising or marketing via the
details in Contact Us below.
-
Changes; Updates. Company reserves the right to:
-
change the App, App Site, Software and/or choose to modify, suspend,
or discontinue any part or all of the App, App Site, or Software at
any time and without notifying you or
-
develop and provide Updates for the App in its sole discretion but
has no obligation to develop any Updates at all or for particular
issues.
Any and all Updates will be deemed part of the App, subject to this
EULA. Based on your device settings, the App may automatically
download and install available Updates, or you may receive notice of
or be prompted to download and install available Updates.
You shall promptly download and install all Updates and acknowledge
and agree that the App or portions thereof may not properly operate
should you fail to do so.
Updates do not include any new version or new release of the App that
Company may issue as a separate or new product, and Company may
determine whether any issuance qualifies as a new version, new
release, or Update in its sole discretion.
To the extent Company provides an Update, Company has no obligation to
provide Updates:
- for any but the most current version or release of the App;
-
for any App for which all previously issued Updates have not been
installed;
- if you are in breach under this EULA; or
-
for any App that has been modified other than by or with the
authorization of Company, or that is being used with any hardware,
software, configuration, or operating system expressly authorized by
Company in writing.
-
Feedback.If you provide the Company with any
comments, suggestions, ideas, proposals, or other feedback relating to
the Products or Services (“Feedback”), you acknowledge and agree that:
-
Voluntary & Non-Confidential. All Feedback is
provided voluntarily, and, unless otherwise agreed in a separate
written nondisclosure agreement executed between the parties, the
Company will treat Feedback as nonconfidential and nonproprietary.
-
Exclusion for Customer Confidential Information.
Feedback does not include your personal information or any content
provided through normal use of the Products or Services.
Confidential Information remains subject to the confidentiality
obligations in this EULA and Terms of Service, and personal
information remains governed by the applicable Privacy Notice or, as
applicable, Data Processing Agreement.
-
IP Assignment / License. To the fullest extent
permitted by law:
-
You hereby assign to the Company all right, title, and interest in
and to any intellectual property rights in the Feedback.
-
If an assignment is not permitted by applicable law, you grant the
Company a perpetual, irrevocable, worldwide, royaltyfree, fully
paidup, transferable, and sublicensable license to use, copy,
modify, distribute, commercialize, and otherwise exploit the
Feedback for any lawful business purpose.
-
Use of Feedback for Product and AI Improvements.
The Company may use Feedback to develop, improve, support, and
operate its products, services, analytics, and—where
applicable—machinelearning or AIenabled features. Such use will not
identify Customer or any Authorized User unless permitted under a
separate written agreement.
-
No Compensation or Obligations. You understand
that:
- the Company is not required to use or act on any Feedback,
-
you are not entitled to any compensation, credit, or attribution,
and
-
you waive any claim relating to the Company’s use or nonuse of the
Feedback.
-
Representations. You represent and warrant that you
have the necessary rights and authority to provide the Feedback and
that providing it does not violate any thirdparty rights or
obligations.
-
Subscription Terms. Your subscription will auto-renew
at the rate mentioned above at the end of each term (monthly or
annually) until you decide to cancel your subscription. If you decide
to cancel, you can do so by going into the subscription section of
your App page. You will be charged until the end of that term; Company
does not offer pro-rated credits.
- Selling Your App Device Or The Purchased Product Associated With The App Device. If you sell
your App device, then the Services provided through the App Site are not transferrable to the new owner of your
App device.
-
Disconnecting Your Service.To disconnect your
service, you can manage by logging on to your App account and going to
the subscription section of your Product or you may contact us as
outlined in Contact Us below. If you decide to cancel, you can do so
by going into the subscription section of your App page. You will be
charged until the end of that term; we do not offer pro-rated credits.
- No Warranty; Disclaimers
-
THE APP IS AVAILABLE “AS-IS”. Your access to and use of the App is
at your own risk. You understand and agree that the App is provided
to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the
foregoing and except as prohibited by law, THE COMPANY DISCLAIMS ALL
WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT
-
The COMPANY makeS no warranty and disclaim all responsibility and
liability for: (i) any actions of COMPANY USERS or contributors;
(ii) the completeness, accuracy, availability, timeliness, security
or reliability of the App; (iii) any harm to your computer system,
loss of data, or other HARM that results from your access to or use
of the App, or any content; (iv) the deletion of, or the failure to
store or to transmit, any content and other communications
maintained by the App; (v) whether the App will meet your
requirements or be available on an uninterrupted, secure, or
error-free basis; (vi) any advice or information you receive through
the App; and (vii) any injuries or harm you or a third party incurs
as a result of information or advice received through the App. No
advice or information, whether oral or written, obtained from the
COMPANY or through the App, will create any warranty not expressly
made herein.
No Guaranty (Limitations of Liability)
-
THE COMPANY SHALL HAVE NO LIABILITY TO YOU IF CHANGES IN THE
WIRELESS SERVICE OR IN THE VERIZON WIRELESS NETWORK, SYSTEMS,
OPERATIONS, EQUIPMENT, POLICIES OR PROCEDURES SUPPORTING YOUR Mobile
Link™ DEVICE RENDER OBSOLETE OR OUTDATED ANY EQUIPMENT, HARDWARE,
DEVICES OR SOFTWARE PROVIDED BY THE COMPANY TO YOU IN CONJUNCTION
WITH YOUR USE OF THE SERVICE.
-
THE COMPANY SHALL HAVE NO LIABILITY FOR ANY CAUSES OF ACTION, LOSSES
OR DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF (I) MISTAKES,
OMISSIONS, INTERRUPTIONS, ERRORS, OR DEFECTS IN VERIZON WIRELESS
FURNISHING WIRELESS SERVICE, (II) FAILURES OR DEFECTS IN THE VERIZON
WIRELESS NETWORK OR SYSTEMS, (III) USE OF THE APP DEVICE OR THE
SERVICE OR (IV) ANY DISABLING OF EQUIPMENT BY YOU.
-
THE COMPANY SHALL HAVE NO LIABILITY FOR ANY INJURY TO PERSONS OR
PROPERTY, LOSSES (INCLUDING ANY LOSS OF BUSINESS), DAMAGES, CLAIMS
OR DEMANDS OF ANY KIND OR NATURE, INCLUDING, BUT NOT LIMITED TO, USE
OR INABILITY TO USE THE WIRELESS SERVICE OR EQUIPMENT, RELIANCE BY
ANY END USER OR CUSTOMER ON ANY DATA PROVIDED OR OBTAINED THROUGH
USE OF THE SERVICES, WIRELESS SERVICE OR EQUIPMENT, ANY
INTERRUPTION, DEFECT, ERROR, VIRUS, OR DELAY IN OPERATION OR
TRANSMISSION, ANY FAILURE TO TRANSMIT OR ANY LOSS OF DATA ARISING
OUT OF OR IN CONNECTION WITH THIS AGREEMENT. IN NO EVENT SHALL
COMPANY BE LIABLE FOR LOSSES, DAMAGES, CLAIMS OR EXPENSES OF ANY
KIND ARISING OUT OF THE USE OR ATTEMPTED USE OF, OR THE INABILITY TO
ACCESS, LIFE SUPPORT OR MONITORING SYSTEMS OR DEVICES, 911 OR E911,
OR OTHER EMERGENCY NUMBERS OR SERVICES.
-
THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION,
LOST PROFITS OR REVENUES, COSTS OR REPLACEMENT GOODS, LOSS OR DAMAGE
TO DATA, ANY DAMAGES RESULTING FROM THE USE OF OR RELIANCE ON THE
INFORMAITON PRESENTED, EVEN IF COMPANY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF THE USE OR INABILITY TO
USE YOUR APP DEVICE, APP SITE, THE DATA AND/OR THE SERVICE. Some
jurisdictions do not allow the exclusion of consequential damages,
so the above exclusion may not apply to you. The Company assumes no
responsibility, and shall not be liable for, any damages to, or
viruses that may infect, your computer equipment or other property
on account of your access to, use of, the Data or Services, or of
browsing the APP Site or your downloading of any materials, data,
text, images, video, or audio from the App Site.
-
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY EXCEED
$100.00.
-
Indemnification. To the extent not prohibited by law,
you expressly agree to indemnify, defend, and hold harmless the
Company and its employees, agents, officers and directors, from and
against any claims, damages, liabilities, costs, fines, penalties and
expenses (including attorney and other professional fees and costs)
arising out of or relating to (a) your use or misuse of your App
device, App Site and/or the Data and/or Services; (b) your violation
of this EULA Terms or applicable law; (c) your violation of any rights
of a third party; or (d) any other negligent or intentional misconduct
by you. The Company retains the right to assume the exclusive defense
and control of any matter otherwise subject to indemnification by you,
in which event you are required to cooperate in asserting any
available defenses.
-
Outside Sources; Links. The App may
contain links to third-party software or resources. You acknowledge
and agree that Company is not responsible or liable for: (a) the
availability or accuracy of such third-party software or resources; or
(b) the content, products, or software on or available from such
third-party software or resources. Links to such third-party software
or resources do not imply any endorsement by the Company of such
third-party software or resources or the content, products, or
software available from such third-party software or resources. You
acknowledge sole responsibility for and assume all risk arising from
your use of any such third-party software or resources.
-
Export Regulations. We control and operate the App
from our headquarters in the United States of America and the entirety
of the App may not be appropriate or available for use in other
locations. You shall not, directly or indirectly, export, re-export,
release, sell or otherwise dispose of any App device, App or Data to,
or make the App accessible from, any jurisdiction or any country not
approved for export or to any person or entity you know, or should
know, will result, directly or indirectly, in disposition of the App
device, App or Data contrary to U.S. Export Administrative Regulations
(15 CFR parts 730-774) and/or Office of Foreign Assets Control (31 CFR
500-597) implemented pursuant to the Trading with the Enemy Act, (50
USC 1-44) and the International Emergency Economic Powers Act (50 USC
1701-1706). If you use the App (or any portion thereof) outside the
United States of America, you are solely responsible for following
applicable local laws. The App may be subject to United States export
control laws, including the US Export Administration Act and its
associated regulations. You shall comply with all applicable federal
laws, regulations, and rules, and complete all required undertakings
(including obtaining any necessary export license or other
governmental approval), prior to exporting, re-exporting, releasing,
or otherwise making the App available outside the United States.
-
Term and Termination
This EULA is effective until and unless terminated.
Either side may terminate this EULA. You may terminate this EULA by
cancelling your subscription to the Service provided by the App Site.
This EULA will automatically terminate without notice from the Company
if you fail to comply with any terms of this EULA. Upon termination of
the EULA, You shall cease all use of the App and App Site to obtain or
access Services and/or Data, and cease using any App(s) associated with
them upon termination of this EULA. You agree that the Company may
terminate this EULA and cease to support the App and App Site at any
time at the sole discretion of the Company.
-
No Refunds. PAYMENTS ARE NONREFUNDABLE AND THERE ARE
NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. At any time, and for
any reason, we may provide a refund, discount, or other consideration
to some or all of our members (" credits"). The amount and form of such credits, and the decision to provide
them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you
to credits in the future for similar instances, nor does it obligate us to provide credits in the future,
under any circumstance. Company may suspend or terminate your accounts or cease providing you with all or
part of the App at any time for any reason or no reason, including, but not limited to, if it reasonably
believes: (a) you have violated this EULA; (b) you create risk or possible legal exposure for Company; (c)
you have failed to maintain your account in good standing; or (d) provision of the App to you is no longer
commercially viable. Company will make reasonable efforts to notify you through the App or the email address
associated with your account the next time you attempt to access your account. In all such cases, this EULA
shall terminate, including, without limitation, your license to use the App, except those Sections you would
expect to survive termination. Nothing in this Section shall affect Company’s rights to change, limit or
cease the provision of the App at any time without prior notice.
-
Support; Contact Us.
Should you have questions or need to contact the Company for Generac
Power Systems, Inc. Products, please:
- reached at 855-436-8439 (US) or 844-843- 9436 (Canada).
-
send notices by care of e-mail to: legal@generac.com (or) by mailing
address via S45W29290 WI-59, Waukesha, WI 53189.
Should you have questions or need to contact the Company for ecobee
Products, ecobee may in its discretion, without any obligation to do so
and subject to the limitations of this EULA, provide you with help-desk
telephone support concerning your use of the Software to the extent
provided for in the Product Terms of Sale in connection with purchase
and sale of the ecobee Product and Terms of Service entered into by you
and ecobee, if any, in connection with the ecobee Services provided in
connection with the Product. Refer to the Terms of Service
associated with the Product and related services for further details on
Software and Product support. Please send any notices by care of e-mail
to: legal@ecobee.com (or) by our Mailing Address: ecobee. 207 Queens
Quay W, Suite 600, Toronto ON, M5J 1A7, Canada.
- General Terms
-
Waiver and Severability. The failure of Company to enforce any right
or provision of this EULA will not be deemed a waiver of such right or
provision. In the event that any provision of this EULA is held to be
invalid or unenforceable, then that provision will be limited or
eliminated to the minimum extent necessary, and the remaining
provisions of this EULA will remain in full force and effect.
-
Force Majure. In no event shall you or Company be liable to each
other, or be deemed to have breached this EULA, for any failure or
delay in performing its obligations under this Agreement, if and to
the extent such failure or delay is caused by any circumstances beyond
such party’s reasonable control, including but not limited to: (i)
acts of God; (ii) flood, fire, earthquake, or explosion; (iii) war,
invasion, hostilities (whether war is declared or not), terrorist
threats or acts, riot or other civil unrest; (iv) government order,
law, or actions; (v) embargoes or blockades in effect on or after the
date of this EULA; (vi) national or regional emergency; (vii) strikes,
labor stoppages or slowdowns, or other industrial disturbances; or
(viii) shortage of adequate power or transportation facilities.
-
Interpretation. Headings are inserted for convenience of reference
only and will not affect the construction or interpretation of the
Agreement. Where the word “including” or “includes” is used herein, it
means “including without limitation” or “includes without limitation”,
respectively. The language used in this EULA are the language chosen
by the parties to express their mutual intent, and no rule of strict
construction will be applied against any party.
-
English Language. The parties declare that they have required that
this agreement and all documents related hereto, either present or
future, be drawn up in the English language only. Les parties
déclarent par les présentes qu’elles exigent que cette entente et tous
les documents y afférents, soit pour le présent ou le futur, soient
rédigés en langue anglaise seulement.
- Applicable Law, Venue and Jurisdiction.
-
For Generac Power Systems Products: This EULA and any action related
thereto will be governed by the laws of the tate of Wisconsin without
regard to or application of its conflict of law provisions or your
state or country of residence. All claims, legal proceedings, or
litigation arising in connection with the App will be brought solely
in the federal or state courts located in Milwaukee County, Wisconsin,
United States, and you consent to the jurisdiction of and venue in
such courts and waive any objection as to inconvenient forum. You
agree that you may only bring claims against Company related to your
use of the App on an individual basis and not as a plaintiff or class
member in any purported class or representative action or proceeding.
-
For ecobee Products: This EULA shall be exclusively governed by,
construed and interpreted in accordance with the laws of the Province
of Ontario, Canada. For the purpose of all legal proceedings this EULA
shall be deemed to have been performed in the Province of Ontario,
Canada and the parties expressly confirm that the law of the Province
of Ontario is the proper law. If Customer is located in a jurisdiction
other than Canada, the parties agree that neither the United Nations
Convention of the International Sale of Goods or the (U.S.) Uniform
Computer Information Transactions Act shall apply to this EULA. The
parties irrevocably attorn to the nonexclusive jurisdiction of the
Courts of the Province of Ontario in respect of all matters and
disputes arising hereunder.
-
Entire Agreement. This EULA, the applicable Company Privacy Notice,
applicable Terms of Service (together Annexes, Schedules, and
Exhibits attached hereto and all other documents that are incorporated
by reference herein, constitute the entire and exclusive agreement)
between Company and you regarding the App (excluding any service for
which you have a separate agreement with Company that is explicitly in
addition or in place of this EULA Terms), and this EULA shall
supersede and replace any prior agreements between Company and you
regarding the App, but for the applicable Terms of Service that
shall be read in conjunction with this EULA.
To the extent
there is any conflict between this EULA and the Terms of Service,
this EULA shall prevail. You hereby agree that the Company has not
made any inducements, commitments, conditions, representations or
warranties of any kind to You whether direct, indirect collateral,
express or implied, oral or written other than what has been set forth
in this EULA. Company may revise this EULA, the Terms of Service,
and the Company Privacy Notice from time to time.
The most current version of the Terms of Service will be located in
the applicable App or at, as applicable, available at
https://cdn.mbl.link/documents/ml-terms-and-conditions.html
or
https://www.ecobee.com/en-ca/privacy-policy
and the most current version of the Privacy Notice will be available, as
applicable, at
https://www.generac.com/policies/privacy/
or
https://www.ecobee.com/en-ca/privacy-policy/#Privacy-Notice-and-Legal
If any revision, in Company’s sole discretion, is material, we will
notify you via email to the email associated with your account or
through the App. If you object to any such revisions, your sole recourse
shall be to cease using the App. Your continued access or use the App
after those revisions become effective means you accept such revisions
and agree to abide and be bound by the most recent version of this EULA,
the applicable Terms of Service, and the applicable Privacy Notice.